Category Archives: Blog

Facebook and copyright

For some time now, a self-proclaimed “legal notice” has been circulating on Facebook which purports to prevent Facebook, government agencies and others from invading the user’s privacy by accessing their photos, status updates and other such data. It resurfaces every … Continue reading

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Social Media and Customer Service Go Together Like Peanut Butter and Jellyfish

Over at Digiday, Curtis Silver looks at the wisdom of responding to customer service issues in public via social media. Digiday: Customer Service and Social Media SPOILER: It’s generally a bad idea.

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